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Great experience with Mercirugs, they even included a personal note apologising for a slight delay and recognising my order. They even provided a free rug in a similar design I had chosen and the grip mat. This was soo soo sweet of them and I wanted to say thank you for the free gift but also personalised note
I wasn’t sure at first as it appeared thin. But with the fitted underlay part that you get it feels quite plush. So easy to keep clean especially with dogs in the house. Looks great and not crazy expensive too.
I couldn't be happier with the quality. They are made beautifully, soft underfoot and look even better in person than online. The colours are true to the photos and they have completely transformed the look of my kitchen and laundry. The ordering process was easy, and the rugs were well packaged. The quality exceeded my expectations
Great hall runner. Looks exactly as advertised. Softer than I expected, easy to vacuum, looks great.
Great service from Merci Rugs. A glitch with mislabelled box, but was sorted out very quickly. Very happy with our purchase
Design looks great in person, and the mat under the rug adds to the comfort and has kept the rug from moving much on tiles.
My rug is beautiful and was so easy to order, unpack and place in my lounge room. Great quality and true to photograph description.
Really happy with my rugs. I got two circular and one runner, and they're all gorgeous patterns with good colouration. Very comfy and perfect with the non-slip mats underneath, keeps the children safe from slipping. Plus machine washable!
We love our Merci Rug.It was everything I planned for and has transformed our living space. Thank you also for the prompt delivery!
I absolutely love my rug. Everything about it!.Fast delivery.Whole process was seamless.
The rug pattern is stunning. Rug quality and customer service are good
Great rug, as described and photo'd online. Under rug mat is good too, Quick delivery.
I recently purchased the Vague Memories Moonstone Beige Washable Rug from Merci Rugs, and I couldn’t be happier with my purchase.
The rug is incredibly soft, and the colour is exactly as shown in the website photos. It looks beautiful in my home.
The rug pad was shipped separately and was unfortunately stolen after the delivery driver left it at my front door. After I sent the team my CCTV footage, they responded promptly and arranged a replacement rug pad, which arrived the very next day.
This level of customer service is rare these days. Their responsiveness and willingness to help were truly outstanding.
I highly recommend Merci Rugs for both their high-quality products and exceptional customer service.
Love how soft this rug is and so easy to be washed. I accidentally put the wrong address when I placed the order and the customer service lady was so nice to help me with it
The Customer service was absolutely excellent. I found the department to be really flexible and helpful.
The delivery was superfast and the quality of the rug is great, so soft!
Is ok quality for the price. Kind of thin without the slip underneath. Best thing is you can customise the measurements, so that’s a big bonus. Washable and durable. $600 for a 3x4 rug, best option I’d seen, but again quality is ok.
The washable rug is a game changer. I accidentally spilt milk on it and gave it a wash. The rug maintained its quality. Delivery was fast and price was competitive. Well worth the investment.
